All the information you need for a relaxing stay in our chalets!

INTERNET

First things first: You can access the free Wi-Fi via the QR code on the left-hand side of the wall.

<strong>All important contacts at a glance</strong>

RECIPE

The team at the Harz-Urlaubs-Alm will be happy to answer any questions you may have about your stay : 05323 994910

IN URGENT CASES

If you cannot reach us there, please call our
emergency number: 0172 4042004

TECHNICAL SERVICE

Our technicians will be happy to answer any questions you may have about operating the technical equipment in the chalet.

We know that sometimes things can get damaged. Please report any damage directly to our technicians so that both you and our future guests can continue to enjoy your stay in our chalets without any restrictions.

We ask you not to dispose of damaged crockery, cutlery or glasses yourself. Some of these items are covered by breakage guarantees, so we will be happy to take care of replacing them. Technical service: 0172 6446280

PARKING

Our holiday home development is a car-free zone so that your children can play safely on the site. Depending on the location of your chalet, there is a car park a maximum of 80 metres away.

Six chalets can be reached via a staircase 50 to 80 m from the car park. Eight chalets in the upper part of the complex are barrier-free and are located 10 to 50 m from the car park.

SHOPPING FACILITIES

You will find a Tante Enso shop at Rathausstraße 21.
Tante Enso supermarkets offer you the opportunity to buy everything you need around the clock, every day of the week.

The sales team welcomes you at the following times:
Mon, Tue, Thu, Fri & Sat: 8am – 12pm

After closing time and on Wednesdays, Sundays and public holidays, all you need is an access card for your shopping. You can order this conveniently online from the supplier –> Tante Enso

SAUNA

Your chalet has its own sauna. Our technicians will be happy to answer any questions you may have about how to use it. You can also find sauna instructions directly on this page.

CHECK-OUT

Even the best holiday comes to an end!
Please vacate your chalet by 11:00 am.
Please leave both front door keys on the dining table when you leave.

We wish you a safe journey home and look forward to welcoming you back soon!

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